WHY

Control room operators work in a highly dynamic and hectic environment and increasingly have to manage a response system with growing complexity!

Managing timely incident attendance is very challenging task with a continuous growth of incident numbers, intensity of traffic, hospital capacity factors and vehicle and staff shortages.

Enabling the operators with unique tooling that:

Control room operators work in a highly dynamic and hectic environment and increasingly have to manage a response system with growing complexity!

Managing timely incident attendance is very challenging task with a continuous growth of incident numbers, intensity of traffic, hospital capacity factors and vehicle and staff shortages.

  • Provides oversight of the system’s preparedness: “heatmaps” with the available units, neighboring units, incident intensity zones and coverage scores, with relocation suggestions!

  • Delivers deep insight into optimal dispatch decisions: ‘clickable’ unit selection, based on real-time calculations of all vehicles (also with ‘busy’ statuses linked to (other) incidents prior to arrival) and considering ‘time to incident’, regional preparedness effects, etc.

  • 
Facilitates ultra-fast uptake of an advanced AI-based solution for both seasoned and new control room operators through a customizable and integrable UIX

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WHAT OUR CLIENTS SAY

“Since we use the Seconds Application it feels like we have a lot more ambulances available.”

“It’s great to know the current state of my coverage at a glance!”

“When I am busy I really enjoy having the Seconds Application to help me keep my coverage in check”

Managing timely incident attendance is very challenging task with a continuous growth of incident numbers, intensity of traffic, hospital capacity factors and vehicle and staff shortages.

Managing timely incident attendance is very challenging task with a continuous growth of incident numbers, intensity of traffic, hospital capacity factors and vehicle and staff shortages.

Timely attendance is very challenging task with a continuous growth of incident numbers, intensity of traffic,  factors and vehicle and staff.